Enterprise 2.0 is about changing behaviours

At the Enterprise 2.0 Future Exploration…..

One fundamental change will be in the day to day way in which people in the company work.

Euan Semple a former leader in BBC on knowledge management spoke of the difficulty to counter some of the arguments against leveraging the social networking and collaboration tools like wikis, blogs and RSS in the Enterprise. The fear is that people will be wasting time roaming around other people’s blogs or reading feeds or taking part in meandering conversations.

One approach Euan took was examining the old ways if the new ways were so frightening.

One of my favorite quotes by a systems scientist Marilyn Ferguson, a system theorist, is around change and the difficulty with it…..”it is not so much that we’re so in love with the old ways but change is like being in between trapezes…..”. Part of the solution is taking those for whom letting go is too hard by the hand and giving them a sample of the experience.

Those who are already in flat and less hierarchical organisations are likely to have embraced these technologies as they fit neatly to the behaviours already. The transparency and level setting technologies bring about visibility to the dead wood and the meetings which do not advance the organisations agendas.

It is fundamentally about how we all change our behaviours and our role in the organisation. Us vulnerable people need to deal with our fears.